Your personal information is completely secure with us. In line with 399k's Privacy Policy, everything is laid out transparently here — what data we collect, why we collect it, and how we keep it safe.
We take your privacy seriously. Here is a quick overview of the key points in this Privacy Policy.
All your data is protected with 256-bit SSL encryption. No third party can access your information under any circumstances.
399k never sells your personal information to third parties. Your data is used solely to improve our services.
Only the data strictly necessary to provide our services is collected. No unnecessary information is gathered.
Documents submitted for identity verification are stored with strict confidentiality and used only when legally required.
We do not send marketing messages to your email or phone number without your consent. You can unsubscribe at any time.
You may request deletion of your personal information at any time. Requests will be honored unless we are legally required to retain the data.
By using the 399k platform, you are considered to have read and accepted this Privacy Policy. This policy may be updated at any time — continued use of the platform after any changes constitutes acceptance of the revised policy.
Under 399k's Privacy Policy, we only collect information that is necessary to provide our services and ensure security. Our data collection process is fully transparent — you are always informed of what is being collected and why.
We collect the following types of information:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Contact Information | Email, mobile number | Account verification and communication |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login logs | Service Improvement & Responsible Gaming |
No information beyond the above list is collected. If you believe additional data is being collected, please contact our support team directly.
Under 399k's Privacy Policy, collected data is used only for the purposes listed below. Your consent will be obtained before your information is used for any other purpose.
If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time from your account settings.
A core principle of 399k's Privacy Policy is that we never sell your personal information. However, in limited circumstances, your data may be shared with third parties.
All third parties with whom data is shared are bound by strict confidentiality agreements. Under no circumstances may they use your information for their own purposes.
399k uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that help us recognize you on future visits.
We use the following types of cookies:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some features.
Under 399k's Privacy Policy, we do not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of account activity + 5 years | Legal requirements |
| Financial transactions | 7 years | Financial regulation compliance |
| KYC documents | 5 years after account closure | Regulatory Requirements |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Cookie Data | Up to 12 months | User Experience |
If you would like your data deleted before the retention period expires, please contact us. Where there is no legal obligation to retain it, your request will be fulfilled as promptly as possible.
399k's Privacy Policy gives you full control over your personal information. Your key rights are outlined below:
You may submit a request to find out what information we hold about you.
You may request corrections to any information that is inaccurate or out of date.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that processing of your data be temporarily restricted for specific purposes.
You may request a download of your data at any time.
You may object to your data being used for specific purposes.
To exercise any of the above rights, please contact our support team. We aim to respond within 30 business days.
Data protection is the top priority under 399k's Privacy Policy. We use multiple industry-standard security layers to keep your information safe.
In the event of a data breach, we will notify affected users and the relevant authorities within the legally required timeframe.
399k strictly prohibits anyone under 18 from using the platform. This is not just a legal requirement — it is a core ethical responsibility we take seriously.
After registration, age is verified through the KYC process using a national ID or passport. Accounts remain restricted if age verification cannot be completed.
399k may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and you will be notified directly where necessary.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 72 hours.
399k believes transparency and trust are the foundation of any lasting relationship. If you have any privacy concerns, reach out to us — we are always here to help.
Now that you know 399k's Privacy Policy, go ahead and create an account to start your experience on Bangladesh's most trusted gaming platform.